At Tiny Family, we strive to make your shopping experience seamless and secure. By placing an order on our site, you agree to the following billing terms and conditions:

Payment Methods
We accept the following payment methods for your convenience:

  • Visa
  • Mastercard
  • American Express (Amex)
  • Klarna
  • PayPal
  • Apple Pay
  • Google Pay

All payments are processed securely. Your payment information is encrypted and handled with the utmost care to ensure your privacy and protection.

Billing Information 
To complete your purchase, you must provide accurate and complete billing information, including:

  • Full name
  • Billing address
  • E-mail address
  • Phone number
  • Payment details

By providing this information, you confirm that you are authorized to use the payment method indicated.

Currency
All transactions are processed in Pounds (£) unless otherwise stated. Currency conversion fees may apply if your card is registered in another currency.

Taxes
All prices displayed on our site include applicable taxes (e.g., VAT). Any additional fees or customs duties for international orders are the customer's responsibility.

Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing:

  • Your order number
  • Details of items purchased
  • Billing and delivery information

If you do not receive this confirmation email within 24 hours, please contact our customer service at contact@tiny-family.com .

Failed Transactions
In case of transaction failure:

  • Please verify that all payment information is correct.
  • Make sure your card has sufficient funds.
  • Contact your bank or payment provider if the problem persists.

If you continue to experience problems, please feel free to contact our support team for assistance.

Refunds and Adjustments
Refunds will be issued to the original payment method used for purchase. For full details on refunds, please see our Refund and Return Policy .

Fraud Prevention
Tiny Family reserves the right to cancel any order reported as potentially fraudulent or unauthorized. We may require additional verification for certain transactions to protect our customers and our business.

Contact Us
For any questions or concerns regarding billing or payment:

  • E-mail: info@tiny-family.com
  • Phone: +31103810748

Our customer service is available to answer all your questions.

Thank you for shopping at Tiny Family. We are committed to providing you with a safe and enjoyable shopping experience.